JORGE LEON-FRAUSTO


Education
Texas State University Graduate College. University of Rochester Undergraduate College.
Education University of Rochester - Computer Science Department
Workshop Leader (Fall Semester 2005)
- Overview topics not covered in class with students
- Led the flow of workshops
- Worked with students in small groups

Lab Teaching Assistant (Fall 2005, Spring 2006, Spring 2007)
- Oversee lab sessions
- Review topics covered in class necessary to lab tasks
- Work with students one-on-one as necessary

Other Work Experience
Coldwater Creek
Sales Leader - February 2009 - Present.
- Support store operations in opening and closing routines.
- Run administrative tasks including daily store reports.
- Oversee training of sales associates

The Limited
Customer Sales Lead (December 2008 - January 2009)
- Support store operations in opening and closing routines.
- Run administrative tasks including daily store reports.
- Address store technology issues and concerns.
- Oversee training of sales associates.
- Support aspects of visual presentation that reflected the company's message.
- Sales Leader January 2008 through December 2008.
- Sales Associate August 2007 - January 2008.

University of Rochester - Information Technology
Computer Consultant (September 2004 - August 2007)
- Duties included general computer and call center-style over-the-phone troubleshooting.
- Named Computer Consultant of the Year by Staff.
- Wrote computer training for student staff.
- Established comprehensive operating systems training.

Language Knowledge
Fluent in English, Italian and Spanish

Computer and Technology Knowledge
Experienced with Windows XP and Vista, Mac OS X and Linux.
Basic programming experience with XHTML, Javascript, CSS and Java.